How can I get free shipping? Sign up for our free loyalty program to become a Beauty Insider and you’ll receive FREE standard shipping on every order. To learn more about our loyalty program, visit our Beauty Insider Page for more information. If you’d like to check out as a guest, your order must be $50 or over for free shipping to automatically be applied.
When will my package arrive? Standard shipping in the US takes 1–3 business days. Track your shipment via the shipment confirmation email you received, or on the app (download the app here). To track your order on the app, log in to your account, view your profile, and look for the “Orders” section.
Can I get my order faster? Yes. Sephora offers a variety of delivery and in-store pickup methods: Buy Online, Pick Up In Store; Buy Online, Pick Up Curbside; Same-Day Delivery; expedited delivery. To opt for a faster delivery or pickup method, select your preferred option on the product page.
What is an Auto-Replenish subscription? Auto-Replenish subscriptions are a great way to make sure you always have your favorite Sephora products on hand. When you sign up for subscription delivery, you will be automatically billed and receive your desired products on a cadence you choose. Shipping on Auto-Replenish orders is always free.
How do I sign up for an Auto-Replenish subscription? Go to your desired product page and select the option for Auto-Replenish before adding the product to your cart. You can add as many Auto-Replenish items to your cart as you'd like. You may update delivery cadence and product quantity on the product page or in your basket.
Is Auto-Replenish available for all items? Items available for Auto-Replenish will show the option to subscribe on the product page.
Have more questions? Visit our Customer Service Page for more information.