Sephora at Hearst Accounts Sephora at Hearst Beauty Insider Points Sephora at Hearst Order Inquiries Sephora at Hearst Merchandise Returns Hearst Promotion Details Hearst & Sephora Gift Cards Sephora Email Subscriptions Sephora Privacy Policy
Sephora & Hearst Accounts Sephora and Hearst are a partnership bringing Hearst customers an enhanced shopping experience and a broader selection. However, they are separate companies bound by separate privacy policies, which is why you are required to create separate accounts online. If you would like to link your Beauty Insider account to earn points for Sephora purchases on a Hearst Shop, you may do so after you sign into the Shop. Simply follow the prompts found in My Account to link your information. If you signed up for Beauty Insider for the first time on a Hearst Shop and want to access your Beauty Insider account on www.sephora.com, you will need to complete your profile on www.sephora.com with the email address used to sign up for the program.
To learn more about how you earn points for Sephora purchases on a Hearst Shop, visit our Beauty Insider FAQs.
For information regarding your Sephora purchase on a Hearst Shop, please contact Hearst customer service at shopsupport@hearstmarketplace.com.
Sephora merchandise purchased on a Hearst Shop cannot be returned to Sephora locations. To return an item purchased on a Hearst Shop, please contact Hearst customer service at shopsupport@hearstmarketplace.com. Please note, Sephora at Hearst merchandise must be returned within 30 days of purchase for the original form of payment. Items returned after 30 days will not be accepted. No refunds will be given for items marked not returnable and/or final sale. Product should be in new or “gently used” condition. Beauty Insider points and spend associated with all refunds will be removed when the transaction is processed. All returns are subject to validation and approval at Sephora’s discretion. To return an item purchased at Sephora, please follow the Sephora return guidelines.
Hearst promotions are not redeemable at Sephora. Sephora promotions are not redeemable at Hearst, unless specifically stated otherwise.
We are unable to accept Hearst gift cards and eGift cards on purchases at Sephora. Sephora gift cards and eGift cards are not redeemable on Hearst.
To subscribe to Sephora emails, sign in or sign up to create an account on www.sephora.com with your email address. During the registration process, you will be subscribed to various emails from Sephora. If you already have an account, please sign in, ensure your profile is complete, and use Email & Mail Preferences to verify you are subscribed to sephora.com emails. These email updates provide you with the latest beauty trends and product information.
Please click here to read our Privacy Policy.